City Power is offering amnesty to its customers who have tampered with their electricity meters an opportunity to normalize their meters free of charge.

The amnesty period ends on 30 June 2017. Affected customers are encouraged to register the matter with City Power at City Power’s head office, 40 Heronmere Road Reuven, Booysens or at their nearest customer service centre.

“Registering the tampered meter during this amnesty period helps the customer to avoid penalties such as reconnection fees and average monthly consumption charges for the period the meter was not vending that is when no electricity was purchased. “Once this is done, City Power technicians will then come out to normalize the meter free of charge” says member of the Mayoral Committee for Infrastructure, Environment and Services, Councillor Nico de Jager.

To register for amnesty customers must bring the following documents:

  • City of Johannesburg rates and taxes statement not longer than three months
  • Copy of green bar-coded document
  • Stand number
  • Meter number

Meter tampering constitutes fraud and may result in criminal charges. Customers will be held liable and no mercy shown to those found to have tampered with their meters after 30 June 2017 when the amnesty period ends. This is clearly an opportunity not to be missed.

Meter tampering is constituted by any action resulting in the breaking of a seal, the opening, adjustment or removal of a meter, bypassing a meter, opening of a meter box or interfering with the meter or municipal wiring, piping or other installations in any manner.

Manifestation of meter tampering include the following categories:

  • Bypassed meters
  • Faulty meters
  • Faulty keypad (Customer interactive unit)
  • No meters – Customer connected straight through
  • Stolen meters
  • Meters bought illegally from electrical contractors/technicians
  • Illegally connected meters

This presents such a golden opportunity to rectify wrongdoing, no questions asked, then resume normal purchasing of electricity. By coming to register tampered meters.

Customers will be literally saving a minimum amount of R11,230 ( Eleven thousand two hundred and thirty rands) which is an amount reached by adding a reconnection fee and average monthly consumption fee for a low-income household. Failing which, not only will criminal charges be brought against them but the meter disconnected and removed and a new meter installed after payment of a considerable amount of money. The afore-mentioned amount increases if a customer uses more electricity.

Issued on Behalf of Councillor Nico de Jager, member of the Mayoral Committee for Infrastructure, Environment and Services.

By Virgil James Spokesperson, City Power, City of Johannesburg.
082 467 9415
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